At 25ph, your privacy is not an afterthought — it is built into everything we do. This Privacy Policy explains exactly what personal data we collect from Filipino players, why we collect it, how we use and protect it, and what rights you have over your own information.
Six core commitments 25ph makes to every Filipino player — full legal details follow below
Every piece of data you send to or receive from 25ph is protected by industry-standard 256-bit SSL encryption. Whether you're depositing via GCash, updating your profile, or placing a bet, your connection is always secured end-to-end.
25ph does not sell, rent, or trade your personal information to third-party marketers. Your data is used solely to operate your account, process transactions, comply with regulations, and improve your experience on the platform.
You have the right to request a copy of all personal data 25ph holds about you, to correct inaccurate information, and to request deletion of your data subject to legal retention requirements. Contact our support team to exercise these rights at any time.
Your financial data and deposited funds are handled with the same care as your personal data. Player funds are held in segregated accounts separate from 25ph's operating funds, and financial records are protected under strict access controls.
25ph uses cookies and similar technologies only for essential platform functionality, security, and analytics. We do not use third -party advertising cookies. You can manage your cookie preferences through your browser settings at any time.
25ph operates in full compliance with the Republic Act No. 10173, also known as the Data Privacy Act of 2012, and its implementing rules and regulations. Your rights as a Filipino data subject are fully recognized and upheld by 25ph.
25ph ("we," "us," or "our") operates the online gaming platform accessible at https://25ph.cc and all associated services (collectively, the "Platform"). This Privacy Policy describes how 25ph collects, uses, discloses, stores, and protects the personal information of individuals ("you" or "Player") who access or use the Platform.
This Privacy Policy is issued in compliance with Republic Act No. 10173, the Data Privacy Act of 2012 of the Philippines ("DPA"), its Implementing Rules and Regulations, and the issuances of the National Privacy Commission ("NPC"). It also reflects applicable guidelines from the Philippine Amusement and Gaming Corporation ("PAGCOR") with respect to player data handling in the online gaming industry.
By registering for an account, accessing the Platform, or otherwise providing your personal information to 25ph, you acknowledge that you have read, understood, and agreed to the terms of this Privacy Policy. If you do not agree, please discontinue use of the Platform immediately.
25ph collects personal data that is necessary, adequate, and not excessive in relation to the purposes for which it is collected. The categories of personal data we collect include:
| Data Category | Examples | Required? |
|---|---|---|
| Identity & Contact | Name, date of birth, address, email, mobile | Mandatory |
| KYC Documents | Government ID, proof of address | Mandatory (for withdrawals) |
| Financial | GCash reference, transaction history | Mandatory |
| Gaming & Behavioral | Bet history, session data | Automatic |
| Technical & Device | IP address, browser, cookies | Automatic |
| Communications | Support chat logs, feedback | When provided |
25ph collects personal data through the following means:
When you register for an account, complete KYC verification, make a deposit or withdrawal, contact customer support, participate in promotions, or respond to surveys, you provide personal data directly to 25ph.
When you access and use the 25ph Platform, we automatically collect technical and behavioral data through server logs, cookies, web beacons, and similar tracking technologies. This data is collected to ensure platform security, detect fraud, and improve the user experience.
25ph may receive personal data about you from third parties in limited circumstances, including:
25ph uses your personal data only for legitimate, specified purposes. The primary purposes for which we process your data are:
Under the Data Privacy Act of 2012, 25ph processes your personal data on the following legal bases:
25ph does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis:
We engage trusted third-party service providers to assist in operating the Platform, including payment processors, KYC verification providers, cloud hosting providers, customer support platforms, and analytics services. These providers are contractually bound to process your data only on our instructions and in accordance with applicable data protection laws.
25ph may disclose your personal data to PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), or other competent Philippine government authorities where required by law, court order, or regulatory directive.
In the event of a merger, acquisition, or sale of all or part of 25ph's business, your personal data may be transferred to the acquiring entity, subject to the same privacy protections described in this Policy. You will be notified of any such transfer in advance.
25ph may share your data with other third parties where you have given your explicit prior consent to such sharing.
Cookies are small text files placed on your device when you visit the 25ph Platform. They help us recognize your device, maintain your session, and remember your preferences. Similar technologies include web beacons, pixel tags, and local storage objects.
You can manage or disable non-essential cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the 25ph Platform. 25ph does not use third-party advertising or cross-site tracking cookies.
25ph retains your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable law. Our standard retention periods are as follows:
| Data Type | Retention Period | Basis |
|---|---|---|
| Account & Identity Data | Duration of account + 5 years after closure | Legal / Regulatory obligation |
| KYC Documents | 5 years from account closure | AMLA / PAGCOR requirement |
| Transaction Records | 5 years from transaction date | AMLA / Tax compliance |
| Gaming History | 3 years from last activity | Legitimate interest / Dispute resolution |
| Support Communications | 2 years from last interaction | Legitimate interest |
| Marketing Consent Records | Until consent is withdrawn + 1 year | Legal compliance |
| Technical / Log Data | 90 days | Security / Fraud prevention |
Upon expiry of the applicable retention period, personal data is securely deleted or anonymized in accordance with 25ph's data disposal procedures.
25ph implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include:
Under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by 25ph:
To exercise any of these rights, please contact our Data Protection Officer using the details provided in Section 14. We will respond to all verified requests within thirty (30) calendar days.
The 25ph Platform is strictly intended for adults aged 21 years and above, in accordance with Philippine gaming regulations. 25ph does not knowingly collect personal data from individuals under the age of 21.
If 25ph becomes aware that personal data has been collected from a person under the age of 21, we will immediately suspend the associated account, delete the personal data in question, and report the matter to the appropriate authorities where required.
If you are a parent or guardian and believe that your child has provided personal data to 25ph, please contact us immediately at the details provided in Section 14 so that we can take prompt action.
The 25ph Platform may contain links to third-party websites or services for informational purposes. This Privacy Policy applies solely to the 25ph Platform and does not cover the privacy practices of any third-party websites or services that you may access through links on our Platform.
25ph is not responsible for the privacy practices, content, or security of any third-party websites. We encourage you to review the privacy policies of any third-party sites you visit before providing any personal information to them.
25ph reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable laws, or regulatory requirements. When material changes are made, we will notify registered Players by email and/or by posting a prominent notice on the Platform at least seven (7) days before the changes take effect.
The date of the most recent revision is displayed at the top of this page. We encourage you to review this Privacy Policy periodically. Your continued use of the 25ph Platform after the effective date of any amendment constitutes your acceptance of the revised Privacy Policy.
If you do not agree with any changes to this Privacy Policy, you must stop using the Platform and may request closure of your account by contacting our support team.
25ph has appointed a Data Protection Officer (DPO) responsible for overseeing compliance with the Data Privacy Act of 2012 and this Privacy Policy. If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data, please contact us through the following channels:
If you are not satisfied with our response, you have the right to lodge a complaint with the National Privacy Commission of the Philippines (NPC). For more information about your rights and how to file a complaint, visit the NPC's official resources.
Your data is safe, your funds are protected, and your privacy is our priority. Join thousands of Filipino players from Manila to Davao who trust 25ph for a secure and fair gaming experience. 21+ only. Play responsibly.